Contact · Southwest Outfitters · Lake Havasu City, AZ

Call the Shop for the Fastest Answer

Need help choosing a paddle board, e-bike, or rental? Or need an e-bike repair? Give us a call and talk directly with the shop. We keep it clear, fair, and simple.

Call Now

Quick heads-up: we may miss a call while helping customers in the shop. Leave a voicemail or send a message and we will get back to you.

How to Reach Us

Most people find us on Facebook Marketplace and Google, then call to confirm stock, pricing, or service. Use whichever option is easiest for you.

Option 1: Call (Best for quick answers)

Call if you want help choosing the right board or bike, want to confirm what is in stock, or need service right away.

Call: (928) 680-9257

If you are calling about repair, tell us the brand/model and what the bike is doing (or not doing). If you can, have your charger nearby.

Option 2: Send a Message

Prefer to message first? Use the form below. Give us a little detail so we can reply with a clear next step.

What you need (paddle board, e-bike, rental, repair)
Your rough budget (if shopping)
Dates you need it (if renting)
Brand/model + issue (if repair)

We reply as soon as we can between walk-in customers.

Send a Message

If you are not sure what you need, that is normal. Just tell us what you are trying to do and we will point you in the right direction.

To help us respond faster

A little detail goes a long way. Use the list below so we can give you a clear answer without back-and-forth.

To help us respond faster

Your height and weight (helps with board stability and fit)
How you will use it (lake fun vs fitness/distance)
What you drive (so we can talk transport and storage)
Your budget range (so we do not waste your time)

If you need repair

Brand and model (Macfox or other)
What is happening (brakes, tire, battery, electrical, noise)
When it started and anything you changed recently
Bring your charger if possible

If you bought your e-bike online and support has been slow or nonexistent, you are not the only one. We will tell you what is realistic and what it needs.

Hours & Location

We are based in Lake Havasu City and help locals, dual residents, and visitors who want gear that fits and service they can count on.

Phone: (928) 680-9257

Address: 159 Paseo del Sol (Near 95/Old London Bridge Rd), Lake Havasu City, AZ 86403

Hours: Monday – Saturday: 9:00am – 4:00pm

Sunday: Closed

Tip: If you are coming in for repair, bring your charger and tell us what you are noticing. It saves time.

Nearby areas we commonly serve

Lake Havasu City, Quartzsite, Bullhead City, Fort Mohave, Kingman, and Needles. If you are close enough to make the drive, we are happy to help.

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159 Paseo del Sol Ave, Lake Havasu City, AZ 86403, USA

What you will get when you contact us

Straight answers and a clear next step. If you are choosing gear, we will help you match the right setup. If you need repair, we will explain what it needs before work starts.